UX services: User Experience design and research

We’re a specialist UX design agency based in Bristol.

We design user-centred websites and web applications that increase customer satisfaction, revenue and profitability for our clients, accelerating them ahead of the competition.

We’re experts in user experience (UX) design and together we define, develop and deliver effective design solutions that ensure your users feel seen.

Get in touch

Meet the people involved

Our UX services

Our insight-led approach involves extensive user research and user testing to ensure we’re putting your customers’ needs at the centre of your software or website, solving their problems with solutions that delight.

We use the experimental process of prototyping to test ideas through initial low fidelity wireframes, through to high fidelity mockups. 

To us, UX design is all about making the entire experience seamless, joyful and easy to understand and alongside the use of UI design, we create beautiful and highly polished websites and web-apps.

What are the benefits of working with a UX design agency?

Using UX services with a design agency comes with many benefits, including:

  • Increase your user engagement: when users enjoy their experience they’ll engage with your content leading to real results for your business.
  • Have confidence that you’re making informed decisions: through extensive user research and user testing you’ll discover the true behaviours and needs of your users to be sure that you’re delivering relevant solutions and meaningful experiences. Check out our free guide to user testing and data collection to find out more.
  • Reduce the cost of development: UX design done right will reduce the cost of developing your digital experience by limiting the amount of time and resources producing a solution that hasn’t been tested first.
  • Additional resource and an external perspective: getting your website or web-app to market quickly as well as providing the best possible experience for your users.

We provide

User experience (UX) design

Making the entire experience seamless, joyful and easy to understand by centring the design process around the end-user.

User interface (UI) design

Creating interfaces which are beautiful, highly polished and easy to interact with.

Information architecture (IA)

Ensuring that the website is structured in a way that makes it easy and intuitive for users to find what they’re looking for.

User requirements gathering

Understanding what you are trying to build and why you are building it, defined through features and user stories.

User research

Taking an early deep-dive into your target market, discovering their needs and wants in order to meet gaps in the market.

User testing

The backbone of every decision on our ongoing design and development journey. Each change should be tested and verified with users during prototyping, to ensure optimal results and minimal wasted resources.


An experimental process used to test ideas by starting with fast, low-fidelity wireframes/sketches and slowly increasing to high-fidelity mockups through user and feasibility testing to increase confidence.

UX consultancy

We also provide outsourced UX specialist support, audits and consultancy to any stage of business to help you delight customers, boosting retention and conversions.

Frequently asked questions

Webinar | Beyond wireframing: an introduction to UX design Read the article