Ongoing support plans
Whether we’re supporting a site we’ve built or taking on something new, we offer a range of support packages to suit your needs. Here’s a quick guide to what we can help with:
Starter plan
We’ll make sure your website remains fast, secure and fully up to date.
£350/month
Unfold manages the day-to-day running of the website, keeping everything ship-shape:
- Support from our tech team for any questions or issues
- 24/7 uptime monitoring and alerts, so we’re fixing the site before you even know there’s a problem
- Daily backup and monthly off-server backup so we can always keep you online, whatever happens
- Updates and security patches installed monthly to keep the site running fast and securely
- Plugin management and testing
Growth plan
CustomisableWe’ll help you grow your business and smash your targets by constantly improving your digital offering.
£0/month
You’d get:
0 days of production time
0 days of strategy and PM time (25%)
Everything in the Starter Plan, plus:
Access to our friendly, expert studio team to help with growing your digital platform across:
- User testing and research
- UX and UI design
- Web development
- Technical consultancy
- QA, testing and deployments
- Bi-annual/quarterly strategy workshops
Insights plan
CustomisableWe’ll go one step further and take advantage of data-driven decision making to fuel your growth.
£0/month
You’d get:
0 days of production time
0 days of strategy and PM time (25%)
1 day of insights time
Everything in Starter and Growth, plus:
We’ll research, analyse, test and experiment to ensure your website is constantly improving. This service includes:
- Creating custom dashboards to track progress with tailored reporting tools
- Monthly insights calls to uncover opportunities to improve and grow
- User behaviour analysis to understand how users interact with your site
- A/B Testing to optimise the user journey through experimentation
- Creating a clear, data-driven plan for ongoing enhancements